Frequently Asked Questions
Q: How much space will I need for a Bouncy Castle or Inflatable?
A: Depending on what Bouncy Castle or Inflatable you decide to hire you will need a couple of feet either side and approximately six feet at the front. There should be no overhanging branches within 1 metre of the top of the Bouncy Castle or Inflatable. You can view the dimensions of all our Bouncy Castles and Inflatable's on ‘Our Castles’ page on this website.
Q: Are your Bouncy Castles and Inflatable's suitable for both indoor and outdoor use?
A: Yes, most of our Bouncy Castles even come with shower hoods to protect you from the elements.
Q: Will you organise the delivery and set up of the Bouncy Castle or Inflatable?
A: Yes of course. Our friendly, fully trained and insured staff will go out of their way to help you have the bounciest party ever.
Q: Are you Fully Insured and Regulated?
A: Yes we are. We have full Public Liability Insurance which covers accidents and injuries caused by equipment failure and improper installation. You the hirer are responsible for ensuring proper adult supervision of the Bouncy Castle or Inflatable and the safety of the children using the equipment. We are not responsible for accidents and injuries other than those directly caused by faults in our equipment or improper installation.
Q: What areas do you cover?
A: We cover the whole of the Greater Glasgow area. If you’re unsure whether we cover your area just contact us and we will be pleased to advise you. A small charge to cover fuel costs may apply for any hires out with the Greater Glasgow area.
Q: What's included in the price?
A: Delivery of the Bouncy Castle or Inflatable in the Greater Glasgow area, set up, safety briefing, pack up and collection.
Q: When are your Bouncy Castles and Inflatable’s available for hire?
A: All year round although we don't operate on Christmas Day or New Year's Day, however hires for these days can be arranged.
Q: What time is the Bouncy Castle or Inflatable delivered?
A: This really is up to you as we always try to accommodate all customers at a time which suits them best. However, during busier periods when customers are requesting similar hire times a compromise may be necessary. Customers hiring halls etc will be given priority due to their time restrictions.
Q: How far in advance should I book?
A: The earlier the better. Demand is always high for our Bouncy Castles and Inflatable's especially during the summer months. If you’re booking between May and September we recommend contacting us 5 - 6 weeks in advance.
Q: What preparations should I make before taking delivery of the Bouncy Castle or Inflatable?
A: We ask that you ensure we have a 3ft wide access to the site. Please ensure the area is free from sharp objects and not excessively muddy. An electricity point is required within 40m. We will refuse bookings for sites that are unsuitable for bouncy castles e.g. sloping, uneven or dirty gardens.
Q: How do I pay?
A: Payment is made by cash on delivery. Other Payment methods can be arranged for one off events or contract work.